1. Agreement
These Terms are a contract between you and Pitch 15 Solutions Inc. (“we”, “us”) for the My Tenth Step mobile application and related services (together, the “app”). By downloading or using the app, you agree to these Terms. If you do not agree, do not use the app.
2. The app is not treatment
My Tenth Step is a personal recovery-support tool. It is not medical care, therapy, crisis response, or a substitute for a sponsor, clinician, or 12-step fellowship. If you are in crisis, contact local emergency services or a crisis line. Do not rely on the app for emergencies.
3. Who can use it
You must be at least 18 years old and able to form a binding contract. If you use the app on behalf of an organization, you represent that you have authority to bind it.
4. Your license
We grant you a personal, non-exclusive, non-transferable, revocable license to use the app on devices you own or control, as the App Store or Google Play terms allow.
You may not copy or modify the app, reverse engineer it except where the law forbids that restriction, rent or sublicense it, remove notices, scrape it, or try to break into accounts or our systems.
5. Accounts and your content
Keep your credentials accurate and secure. You are responsible for activity under your account.
You own what you write — check-ins, inventory, and squad messages. You grant us a limited license to store, process, and display that content only to operate the app for you (including optional AI insights you request, and delivery to squad members you choose). That license ends when you delete the content or your account, except for copies we must keep by law or that remain with other users (for example a message already delivered in a squad).
Feedback you send us about the product may be used to improve the app without compensation to you.
6. Acceptable use
Use the app only for its intended purpose. Do not harass others, impersonate anyone, post unlawful content, probe or disrupt the service, scrape user data, or use the app to compete with us. We may suspend or terminate accounts we reasonably believe violate these Terms or the law.
7. Purchases
Paid features, if any, are billed through Apple or Google. Their store terms govern payment, renewal, and refunds. We do not store full payment-card numbers.
8. Availability
We may change, suspend, or discontinue features. We do not guarantee uninterrupted access. You are responsible for keeping your own copies of anything you cannot afford to lose.
9. Termination
You may stop using the app by deleting it and, if you have one, your account (see account deletion). We may suspend or end access if you breach these Terms, if required by law, or if we discontinue the service. License, ownership, disclaimers, liability limits, indemnity, and dispute terms survive.
10. Disclaimers
The app is provided “as is” and “as available,” without warranties of any kind, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the app will be uninterrupted, error-free, or secure, or that data will not be lost.
Some places do not allow certain warranty exclusions. Those exclusions apply only to the extent the law allows.
11. Limitation of liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost data, profits, or goodwill, arising from the app. Our total liability for all claims relating to the app will not exceed the greater of (a) the amount you paid us for the app in the twelve months before the claim, or (b) USD $50.
Some jurisdictions do not allow these limits. They apply only as far as the law permits. Nothing here limits liability that cannot be limited, including for fraud or personal injury where the law forbids it.
12. Indemnity
You will indemnify us against claims and reasonable legal fees arising from your content, your use of the app, or your breach of these Terms or a third party’s rights, except to the extent we caused the claim by our own misconduct.
13. App stores
These Terms are between you and us, not Apple or Google. The store operator is not responsible for the app, support, or claims about it, except for any purchase-price refund the store’s rules require. Apple and Google and their subsidiaries are third-party beneficiaries of the store-related provisions and may enforce them. You represent that you are not on a U.S. restricted-party list and are not using the app from an embargoed country.
14. Governing law
These Terms are governed by the laws of the State of Utah, without regard to conflict-of-laws rules. Any dispute will be brought exclusively in the state or federal courts located in Utah County, Utah, and you consent to that venue. If you are a consumer in the EEA or UK, nothing here takes away mandatory protections or the right to sue in your country of residence.
15. General
These Terms and the Privacy Policy are the entire agreement for the app. If a provision is unenforceable, the rest remains. Failure to enforce a term is not a waiver. You may not assign these Terms; we may assign them in a merger or sale of the app. We may update these Terms; the date at the top will change, and continued use after a posted update is acceptance. Notices may be sent electronically.
16. Contact
Pitch 15 Solutions Inc.
2701 N Thanksgiving Way, Suite 100
Lehi, UT 84043, USA
hello@pitch15.solutions